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Super High Latency - Celcon 3g SUX BIG TIME

Thursday, October 25th, 2007

Guess wut!!!….Today’s average performance…. super high latency …big time (click on the picture for larger view)

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Celcom 3g from GOOD to BAD to WORST

Wednesday, October 24th, 2007

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What the hell….. today’s fucking speed….

and i’ve wrote an email to their again support with a cc to Malay Mail, The Star, Harian Metro and NST

a CC of the email,

First of all i would like the celcom (whoever tehnical or support group who read this ) to open the see me first.JPG file attached ogether with this email, The sentence “STAY UNBEATABLE WITH CELCOM” n the freaking heavy flashed website which took me more than 20 minutes to load is a mirror of what ur serving now.

I switch to celcom 3g network from maxis 3g way before the so called celcom BRoadbacd RM68 package was introduce few months back due to the reason maxis dont have their 3g coverage here in UTM skudai (part of
it). i do admit celcom 3g do have the widest 3g coverage in malaysia but the point is.. WHAT IS THE PURPOSE IF YOU GUYS CANT EVEN CATER THE FREAKING NETWORK!…

i’ve notice the high latency and slow ping respond from google.com (see attached file shitty high latecy.JPG). Oh yeah not to mention i did this ping command during 2 am in the morning …if i do it duringdaytime… it will be similar to this but wih higher ping time respong no less then 2000ms…. before celcom heavily promoto the celcom broadband Rm68 package..the latency is equal to more or less .. none “request time out” ping reply with constant 350-400ms ping reply…

I called the careline number AGAIN this morning and talked with the “ready scripted” operator on the line..bla bla bla…. no network problem and so on.. asked me the restart and everything…. UNTIL i
bashed her during the conversation… and simply said … (sorry to the miss operator) … ” im not stupid i know the standard procedure

to reset and so on” …please bare in mind… im not the normal end-users who ONLY knows how to used the service… im a network student with a network associates (engineer) qualified. I know
the bottleneck network and congestion on celcom 3g network…. the high latency during peak and non peak hours..slow ping respond… Oh yeah you can tell the technical devision im sorry to bahed you guys
again ..the other day on the phone.. but since your guys cant do anything (this matter deal with the higher ranking officer on the organization right?)… with standard reply… “we are going to
upgrade the network soon” had been playing around the phone for quite some time now? the Question is… WHEN and WHY SUCH BIG BIG BIG COMPANY with backup of super POLITICIANS can simply advertise here and there but with SUPER DUMB ASS SERVICES?…ok back to the story… finally the female operator transfered me to the technical support or maybe some other operator since she cannot “tahan” my bashing.. (sorry again to the miss operator ,..i know its not ur fault) and the new person admit on the network congestion and the bottleneck traffic on 3g broadband now…. and they can do nuthing now until the the AGAIN
network upgrade reason… but then again…. until ? when? damn it….now even the employee admit on the heavy network…why celcom still want to heavily advertise the SO GOOD SHIT services!… mau
makan duit haram ka?..stupid lame ass…

Oh yeah… similar case but not celcom 3g… a customer for streamyx customer wrote to malay mail regarding super bad services cater by this monopolize broadband company …. wrote to the editor…then the
CEO came to his house..with rigged laptop….suddenyl his connection become fast…. then the ceo blamed the customer pc with due to
malware infection makes the internet slow on his side… yo!!!… he’s not stupid..the line is simply rigged…and please please please read the rest of the story here

http://forum.lowyat.net/topic/506926/+0

please please read the story there…. the CEO came over to his house with the rigged line..when the CEO came..the line was super fast… he managed to get good speed for couple of days… then back to his normal crawl speed….. but congratz to TMNet for the improved service… now i can get 1mbps spped constant at my house in TTDI.. but im still stuck here in JB skudai with this celcom 3g on their shitty network speed…coz i got no other choice…. i cant installed a land line inside my campus to subscribe a better service ….

oh yeah to the celcom careline…whoever receive this emaill.. please forward this email or should i say a inappropriate unsatisfied rude customer complaint to ur freaking higher ranking board
officer/directors and so called CEO ….and i’ve CC this email to several news editor out there… for them to publish the so called “cakap tak serupa bikin” advertising campaign….. Money = bad service
huh!………. to the technical staff…make sure you guys call me and ready to get bashed again… come herein utm skudai and i can assemble 3 teams of football squad of celcom 3g users and please note on their complaint
… or maybe get gangbang inside here……..

Am im going to terminate my line..probably so in 3 months time if the service is super bad… since no point ongetting the broadband if i can hardly browse the internet with RM68 monthly from my pocket….
punk ass!…. still if i terminate my line… am going to stop complaining..probably yes..or maybe not…or maybe other ppl will complaint or maybe i simply rushed to any celcom promotion counter
inside UTM (which u guys still doing it to campus to campus) and i will put a banner and do a powerfull unbeatable 3g network demonstration on SITE!!!>..

to the newspaper editor… u guys may keep this as a another normal bashing email to the service provider but i do hope u guys can publish it..with the altered version of course =P….

thx alot…

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